These Terms of Service (the “Terms”) are a legal agreement between you and ScrapIQ LLC (“ScrapIQ,” “we,” “us,” or “our”) governing your use of the ScrapIQ mobile application, the ScrapIQ website (including scrapiq.app), and related features, content, and support services (collectively, the “Services”).
Please read these Terms carefully. When ScrapIQ presents these Terms to you, you agree to enter into a binding contract by affirmatively accepting them, such as by selecting an unchecked agreement control or clicking a button that clearly states that the action signifies agreement. After acceptance, all use of the Services is subject to these Terms. If you do not agree, do not create an account or use the Services.
1. Eligibility
You must be at least 18 years old, have reached the legal age of majority where you live, and be legally capable of entering into a binding agreement to use the Services. If you use the Services for a company or other organization, you represent that you have authority to bind that organization to these Terms, and “you” includes that organization.
The Services are intended for users in the United States. You may not use the Services where doing so would violate applicable law.
2. What ScrapIQ Provides
ScrapIQ provides tools that may help users:
- Photograph, upload, extract, review, and organize recycling-yard price sheets or price boards;
- Match recycling-yard terminology to material records;
- Create load estimates using materials, weights, quantities, and yard prices;
- Record sales, receipts, materials, weights, deductions, and payments;
- Review historical prices and payment records; and
- Organize other scrap-recycling information.
Features may change, be added, or be removed over time. Some features may be identified as beta, preview, or experimental and may be less reliable than generally available features.
3. ScrapIQ Is an Information and Recordkeeping Tool
ScrapIQ is not a recycling yard, scrap dealer, buyer, seller, broker, marketplace, appraiser, scale operator, or representative of any recycling yard. ScrapIQ does not control whether a yard accepts a material, how a yard identifies or grades it, the accuracy of a yard’s scale, the deductions a yard applies, or the amount a yard ultimately pays.
Information displayed through the Services is provided for general informational, planning, and recordkeeping purposes. ScrapIQ does not provide financial, tax, accounting, legal, environmental, workplace-safety, transportation, or hazardous-material advice.
Records stored in ScrapIQ are not official scale tickets, professionally prepared tax records, or substitutes for original transaction documents. You should retain original receipts, scale tickets, and other records needed for tax, accounting, warranty, ownership, or legal purposes.
You remain responsible for your own decisions, records, legal compliance, and transactions with recycling yards and other third parties.
4. Prices, Estimates, OCR, and Automated Results
Scrap prices can change without notice and may vary by yard, location, material grade, preparation, quantity, market conditions, account status, and other factors. A price shown in ScrapIQ may come from a user-uploaded price sheet, an image, a recycling yard, or another source. Unless ScrapIQ expressly labels information as verified, you should treat it as unverified. Displaying a source or date does not guarantee that the information was accurate on that date or remains current.
Load values and other calculations are estimates only. They are not quotes, offers, appraisals, guarantees, or promises of a particular payment. No price, transcription, estimate, or record in ScrapIQ binds a recycling yard or changes the original price sheet, scale ticket, receipt, settlement statement, or terms of your transaction with the yard.
Historical comparisons reflect past records available to the Services. A statement that one yard paid more or paid better does not necessarily compare equivalent transactions. Material grade, preparation, quantity, transaction date, deductions, account status, market conditions, OCR errors, and user-entry errors can affect the result. Past payments do not predict future prices or payouts.
Optical character recognition (“OCR”), automated matching, unit conversion, categorization, and other automated features can make mistakes. They may misread or omit a yard name, material, price, weight, quantity, unit, date, deduction, total, or other information.
Before relying on information in ScrapIQ, you must review it, compare it with the original price sheet or receipt when available, confirm current terms directly with the recycling yard, and correct any errors you identify. You assume the financial and transactional risk of decisions based on unverified prices, estimates, comparisons, or automated results, except to the extent applicable law provides otherwise.
5. Accounts and Security
You must provide accurate account information and keep it current. You are responsible for:
- Protecting your device and account from unauthorized access;
- Activity you authorize through your account and activity resulting from your failure to use reasonable care to protect your device or authentication credentials;
- Promptly notifying us at contact@scrapiq.app if you suspect unauthorized access or a security incident; and
- Using only accounts and authentication credentials you are authorized to use.
You are not responsible for unauthorized activity caused by ScrapIQ’s failure to use reasonable security measures.
You may not sell, transfer, rent, or share access to your account in a way that compromises its security or evades these Terms.
6. Your Content and Records
“User Content” means price sheets, price-board images, receipts, sale records, load records, notes, corrections, yard information, and other content or data you submit to the Services. Feedback is governed separately by Section 11.
Your ownership
As between you and ScrapIQ, you retain any ownership rights you have in your User Content. These Terms do not transfer ownership of your User Content to ScrapIQ.
Permission needed to operate the Services
You grant ScrapIQ a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, transmit, display to you, analyze, and otherwise process your User Content only as reasonably necessary to:
- Operate, maintain, secure, troubleshoot, and support the Services;
- Perform the features you request, including OCR, matching, synchronization, export, and recordkeeping;
- Use corrections and approvals you provide to improve matching and extraction for your account and, where the Privacy Policy permits, improve the Services using aggregated or de-identified information;
- Prevent fraud, abuse, and security incidents;
- Comply with law and enforce these Terms.
This license allows ScrapIQ to use service providers for those purposes and to display User Content as part of a sharing feature you knowingly choose to use. It ends when your User Content is deleted from our systems, except to the extent limited retention is permitted under the Privacy Policy, required by law, or necessary for security or dispute resolution.
ScrapIQ may retain and use information derived from User Content after it has been aggregated or de-identified so that it can no longer reasonably be linked to you. This may include non-personal material terminology, yard terminology, extraction patterns, and correction trends used to provide or improve ScrapIQ for you or other users. Calling information aggregated or de-identified does not permit ScrapIQ to retain original images or identifiable transaction records indefinitely; those remain subject to the Privacy Policy.
Unless a sharing feature clearly states otherwise and you knowingly choose to use it, ScrapIQ will not display your receipt images or identifiable personal sales records to other users or recycling yards. This does not prevent the use of properly aggregated or de-identified derived information described above.
Your responsibilities
You represent that you have the rights and permissions needed to submit User Content and allow ScrapIQ to process it as described in these Terms and the Privacy Policy. You are responsible for the accuracy, legality, and content of what you submit. You may not upload another person’s receipt, identification document, financial information, confidential document, or other personal information unless you are authorized to do so and the upload is reasonably necessary for your lawful use of ScrapIQ.
Do not upload unnecessary Social Security numbers, payment-card numbers, bank-account numbers, medical information, or other highly sensitive information. Redact unnecessary personal information from receipts and price sheets when practical.
7. Acceptable Use
You may use the Services only for lawful purposes. You may not use the Services to:
- Buy, sell, conceal, document, or facilitate transactions involving stolen property or material you are not legally authorized to possess or sell;
- Evade scrap-metal, recycling, environmental, tax, recordkeeping, identification, transportation, export, sanctions, or other legal requirements;
- Misrepresent a material, weight, source, ownership interest, receipt, price, payment, identity, or transaction;
- Upload content that infringes intellectual-property, privacy, publicity, confidentiality, or other rights;
- Upload malware or attempt to gain unauthorized access to the Services, another account, or connected systems;
- Scrape, crawl, probe, reverse engineer, or interfere with the Services, except to the limited extent such a restriction is prohibited by law;
- Circumvent access controls, usage limits, or security measures;
- Use automated means to access the Services without our written permission;
- Impersonate another person or falsely claim an affiliation with a recycling yard or ScrapIQ;
- Harass, threaten, defraud, or harm another person; or
- Use the Services in a way that creates unreasonable risk, load, disruption, or liability for ScrapIQ or others.
We may investigate suspected violations and cooperate with lawful requests from authorities. We may remove or restrict access to content we reasonably believe is unlawful, infringing, confidential, fraudulent, materially misleading, unsafe, or otherwise in violation of these Terms. ScrapIQ does not undertake a general duty to monitor User Content.
8. Safety and Regulated Materials
Scrap handling can involve sharp objects, heavy loads, machinery, vehicles, electricity, batteries, pressurized containers, chemicals, refrigerants, asbestos, radioactive material, and other hazards. Material names, descriptions, images, matches, or preparation information in ScrapIQ are not safety instructions and do not establish that an item is safe or legal to handle, transport, dismantle, or sell.
Do not handle, dismantle, transport, or sell any material based solely on ScrapIQ. Follow applicable laws, manufacturer instructions, recycling-yard rules, and guidance from qualified professionals. Use appropriate training and protective equipment.
9. Privacy
Our Privacy Policy explains how ScrapIQ collects, uses, discloses, and retains information. By using the Services, you acknowledge the practices described in that policy. If these Terms conflict with the Privacy Policy about the handling of personal information, the Privacy Policy controls for that issue.
10. ScrapIQ Content and License
The Services—including ScrapIQ’s software, design, text, graphics, logos, original database structure, selection and arrangement of content, and other original materials—are owned by ScrapIQ or its licensors and are protected by intellectual-property and other laws. “ScrapIQ Content” does not include User Content, third-party content or trademarks, or underlying facts such as yard names, addresses, and publicly available prices.
Subject to these Terms, ScrapIQ grants you a limited, personal, nonexclusive, nontransferable, nonsublicensable, revocable license to install and use the app and access the Services for their intended purposes. This license does not allow you to copy, sell, license, distribute, publicly display, create derivative works from, or commercially exploit the Services except with our written permission or where applicable law does not permit us to prohibit the activity.
No rights are granted except as expressly stated in these Terms. ScrapIQ and its logos are trademarks of ScrapIQ LLC. Recycling-yard names, logos, and other third-party marks belong to their respective owners and are used, when applicable, only to identify those parties or their information.
If you obtained the app through an app store or other marketplace, your license and purchase may also be subject to that marketplace’s terms. If you obtain the app through Apple’s App Store, Apple’s Standard End User License Agreement applies to your license to the app unless ScrapIQ provides a valid custom license agreement through Apple. If an applicable marketplace agreement conflicts with these Terms concerning the download or license of the app, the marketplace agreement controls for that issue. These Terms continue to govern your ScrapIQ account, User Content, and use of ScrapIQ’s online Services.
11. Feedback
If you voluntarily send ideas, suggestions, or other feedback about ScrapIQ, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use that feedback without restriction or compensation to you. This does not give us ownership of your User Content or permit us to publicly identify you without permission.
12. Third-Party Information, Services, and Recycling Yards
The Services may display or link to recycling yards, websites, app stores, maps, payment services, or other third parties that you independently visit, choose, or transact with. ScrapIQ does not own or control those independent third parties and does not endorse or guarantee them merely because they appear in the Services. Unless ScrapIQ expressly states otherwise, no recycling yard sponsors, endorses, verifies, or is affiliated with ScrapIQ.
Independent third-party services may have separate terms and privacy policies. Your dealings with a recycling yard or other independent third party are solely between you and that party. ScrapIQ is not responsible for that party’s availability, acts, omissions, prices, weights, grading decisions, deductions, payments, policies, content, or data practices.
ScrapIQ also hires service providers to help operate features such as authentication, hosting, storage, OCR, diagnostics, communications, and payments. ScrapIQ’s use of those providers is governed by the Privacy Policy and applicable law. Nothing in this section disclaims responsibility that ScrapIQ cannot legally transfer to a service provider.
If you believe yard information is inaccurate, outdated, unlawfully disclosed, or infringes your rights, you may report it to contact@scrapiq.app. A report does not guarantee a particular outcome, but we may review the information and take action we consider appropriate or legally required.
13. Paid Features, Subscriptions, and Taxes
ScrapIQ may offer paid features or subscriptions in the future. Before a purchase, we will present the price, billing interval, renewal terms, and material restrictions that apply.
If you purchase through an app store or another payment provider, that provider processes the transaction, and its payment, cancellation, and refund rules may apply. If you choose an auto-renewing subscription, the purchase screen will disclose the billing period, renewal price, and renewal terms before you authorize the purchase. The subscription will renew as disclosed until you cancel it through the provider that manages it. Cancellation ordinarily takes effect at the end of the current paid period and does not refund charges already incurred, except where required by law or the provider’s rules.
Deleting the ScrapIQ app or your ScrapIQ account does not automatically cancel a subscription managed by an app store or other payment provider. You must cancel it through the provider that manages the subscription. If you request immediate account deletion, access to paid ScrapIQ features may end when the account is deleted even if time remains in a paid billing period, subject to applicable law and the provider’s rules.
The price presented at purchase will address applicable transaction taxes as required by law and the payment provider’s rules. ScrapIQ may change prices prospectively after giving any notice required by law. We will not charge you for a paid feature unless you affirmatively authorize the purchase.
14. Service Availability, Changes, and Updates
We aim to keep the Services available and reliable, but we do not guarantee uninterrupted, timely, or error-free operation. Maintenance, outages, network problems, provider failures, device limitations, and other events may interrupt access or cause delayed synchronization.
We may update, modify, suspend, or discontinue all or part of the Services. We will provide notice when required by law. You should retain original transaction documents and keep independent copies of records you cannot afford to lose. If an export tool is available, use it before deleting your account or before access to the relevant feature ends.
Records created offline, awaiting upload, or marked as pending may fail to synchronize because of device, account, network, storage, or service conditions. You are responsible for checking that important records show as successfully saved or synchronized and for retaining the original documents.
You are responsible for installing updates needed to use the Services safely and correctly.
15. Suspension and Termination
You may stop using the Services at any time. You may request account deletion using the methods described in the Privacy Policy.
Archiving a sale, receipt, or other record changes its status or visibility but does not permanently delete it. Any permanent deletion option will be separately identified. Deleting the app from your device also does not delete your account or records stored by ScrapIQ.
We may restrict, suspend, or terminate access if we reasonably believe you violated these Terms, created a security or legal risk, failed to pay an authorized charge, or used the Services in a way that could harm ScrapIQ or others. When appropriate, we may provide notice and an opportunity to correct the issue. We may act immediately when necessary to address fraud, abuse, unlawful conduct, security threats, or legal requirements.
After termination, your right to use the Services ends. Sections that by their nature should survive will survive, including ownership, feedback, disclaimers, limitations of liability, indemnification, disputes, and miscellaneous terms.
16. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SCRAPIQ DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
SCRAPIQ DOES NOT WARRANT THAT THE SERVICES OR ANY PRICE, ESTIMATE, CALCULATION, MATERIAL MATCH, OCR RESULT, YARD INFORMATION, SALES RECORD, OR OTHER CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, AVAILABLE, FREE FROM UNAUTHORIZED ACCESS, OR ERROR-FREE. SCRAPIQ DOES NOT GUARANTEE THAT DATA WILL NEVER BE LOST OR THAT A RECYCLING YARD WILL ACCEPT A MATERIAL OR PAY ANY PARTICULAR AMOUNT.
Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent permitted by law, and you may have additional rights.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCRAPIQ LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, USE, GOODWILL, OR DATA; OR LOSSES ARISING FROM RELIANCE ON A PRICE, ESTIMATE, CALCULATION, OCR RESULT, MATERIAL MATCH, YARD INFORMATION, OR THIRD-PARTY ACTION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCRAPIQ AND THE OTHER PARTIES LISTED ABOVE WILL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY YOUR HANDLING, TRANSPORTATION, PREPARATION, OWNERSHIP, OR SALE OF MATERIAL OR YOUR FAILURE TO FOLLOW SECTION 8.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF SCRAPIQ AND THE OTHER PARTIES LISTED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR SCRAPIQ SERVICES, INCLUDING AUTHORIZED PAYMENTS PROCESSED BY AN APP STORE, DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.
These limitations apply in the aggregate across related claims, regardless of the legal theory, and even if ScrapIQ was advised that a loss was possible or a remedy fails of its essential purpose. They do not exclude or limit liability for ScrapIQ’s fraud, willful misconduct, gross negligence where it cannot be limited, death or personal injury caused by ScrapIQ’s negligence where that liability cannot be limited, or any other liability that cannot legally be excluded or limited. They also do not limit rights or remedies you may have under nonwaivable consumer-protection law.
18. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless ScrapIQ LLC and its members, managers, officers, employees, contractors, and agents from third-party claims, damages, judgments, losses, liabilities, costs, and reasonable attorneys’ fees to the extent caused by:
- Your User Content infringing or violating another person’s rights;
- Your violation of these Terms or applicable law;
- Your fraud, willful misconduct, or material misrepresentation; or
- Your unlawful handling, transportation, preparation, ownership, or sale of material.
This obligation does not apply to the extent a claim results from ScrapIQ’s own negligence, willful misconduct, or violation of law. We will provide reasonable notice of a covered claim. We may control its defense using counsel of our choice, and you agree to reasonably cooperate. We will not settle a claim in a way that admits wrongdoing by you or imposes a nonmonetary obligation on you without your consent, which you may not unreasonably withhold.
19. Governing Law and Disputes
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-laws principles. This choice of law does not deprive you of consumer protections that cannot be waived under the law of your state of residence.
Before filing a lawsuit, you and ScrapIQ are encouraged to make a good-faith effort to resolve the dispute informally. To begin, send a written description of the dispute and the relief requested to contact@scrapiq.app. This voluntary process does not prevent either party from filing a claim, does not pause a limitations period, and is not required for small-claims matters, requests for emergency or injunctive relief, or intellectual-property claims.
Except where nonwaivable law gives you the right to use a different forum, any lawsuit arising from these Terms or the Services must be filed in a Tennessee state court located in Hawkins County or, if federal subject-matter jurisdiction exists, the United States District Court for the Eastern District of Tennessee, Northeastern Division. You and ScrapIQ consent to the personal jurisdiction of those courts. Either party may bring an eligible individual claim in small-claims court in any location permitted by applicable law.
20. Changes to These Terms
We may update these Terms to reflect changes to the Services, law, security needs, or business practices. We will post the revised Terms and update the “Last updated” date. If changes materially affect your rights or obligations, we will provide reasonably prominent notice and request renewed affirmative acceptance when required by law or when reasonably necessary to form an enforceable agreement.
Changes apply prospectively from their stated effective date and will not apply retroactively unless applicable law permits and you validly agree. If renewed acceptance is required and you do not agree, you must stop using the Services and may lose access to some or all features.
21. Electronic Communications
You agree that we may provide service-related notices electronically, including through the app, website, or email address associated with your account. You are responsible for keeping your email address current. This consent does not replace any consent separately required for marketing messages.
22. Miscellaneous
These Terms and any additional terms you validly accept for a specific feature or purchase are the entire agreement between you and ScrapIQ regarding the Services. The Privacy Policy is a separate notice describing ScrapIQ’s handling of personal information; it is not incorporated as a contractual promise except where applicable law requires or these Terms expressly state otherwise.
If a court finds part of these Terms unenforceable, that part will be enforced to the maximum extent permitted and the remaining parts will remain in effect. ScrapIQ’s failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. ScrapIQ may assign these Terms as part of a merger, acquisition, reorganization, sale of assets, or by operation of law.
ScrapIQ is not responsible for delay or failure caused by events beyond its reasonable control, such as natural disasters, utility or communications failures, labor disputes, war, terrorism, civil unrest, government action, or failures of third-party infrastructure. This sentence does not excuse obligations that cannot legally be limited.
Nothing in these Terms waives or limits any right, remedy, duty, or liability that cannot lawfully be waived or limited, including under applicable consumer-protection, privacy, data-security, breach-notification, or regulatory-enforcement law.
The persons and entities protected in Sections 17 and 18 are intended third-party beneficiaries of those sections and may enforce them. Except for those protected parties, these Terms do not give rights to any third party.
Headings are for convenience only. The words “including” and “includes” mean “including without limitation.” These Terms do not create an employment, agency, partnership, joint-venture, fiduciary, or franchise relationship between you and ScrapIQ.
23. Contact Us
Questions about these Terms may be sent to:
ScrapIQ LLC
Attn: Terms of Service
Tennessee, United States